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Time to vent: Rogers Internet Sucks!

07/31/07 | by Jamie | Categories: Deep Thoughts, Links and Articles

Link: http://torrentfreak.com/rogers-fighting-bittorrent-by-throttling-all-encrypted-transfers/


Sucks.

When I left for Japan 3 years ago Rogers seemed to be the best choice for Internet access in Canada. It was cheap, fast and unlike Bell there were no caps on how much bandwidth you could use each month. Now sadly the tables have turned and Rogers is the service that sucks. Not only are there silly bandwidth caps, but since 2005 Rogers has been secretly throttling down all BitTorrent traffic. Starting a few weeks ago they even began slowing all encryped data as well after BitTorrent users began encrypting data to get around the blockade. Apparently this move my Rogers was not done to punish movie pirates, but because the bandwidth being gobbled up by BitTorrent was interfering with Rogers new VOIP home phone service.

Last month I foolishly signed up for Rogers home phone and "Hi-Speed" internet service. I guess I should have done a little more research before signing up, but I never expected Rogers' quality of service to drop off so much over my short absence from this country. Like most people I presumed the use of the word "Hi" instead of "High" was just Rogers trying to sound hip, and not a sneaky attempt to get around its obligation to provide fast connection speeds. Now I'm stuck with near dial-up internet connection speeds, and I can't change ISPs without also changing my home phone service as well. As the bandwidth needs of consumers continues to grow every year I don't see how Rogers will be able to keep up if they are already at their capacity today. Unless cable internet ISPs like Rogers find a way to increase the bandwidth on their wires then it almost seems like the cable internet business is doomed in the long run. Anyway, my advice to any of you out there reading this: Boycot Rogers, and find a new ISP.

13 comments

Comment from: Seth [Visitor] Email · http://silonius.blogspot.com
I shall join your boycott! I hate it when they sucker you into a big package like that and then suck.
04/27/07 @ 11:17
Comment from: Boycott Rogers Admin [Visitor] Email · http://www.boycottrogers.com
Hi Jamie, the reason your applications are crawling is that Rogers decided to prevent bittorrent from taking too much of their core bandwidth, and the filter they created that lowers bittorrent speeds also affects any secure traffic (like VPN, email, banking, etc).

Thanks for the link!
04/30/07 @ 09:26
Comment from: Leslie [Visitor] Email
For what it's worth can't you keep your home phone number if you switch to another provider
see http://technology.canoe.ca/Gazin/2007/03/14/3749247.html

Glad to see you are still "avoidnglife" - a
P.S. Do you know when Uncle Ken is coming to town?
08/03/07 @ 13:41
Comment from: Mike [Visitor]
Rogers has horrible customer service and unfavorable termination policies...They force you to give 30 days notice (I really wonder how many people get ripped off on this boondoggle) and make you return the modem in restrictive hours to only certain locations.
08/25/07 @ 23:02
Comment from: Josiah [Visitor] Email
Yeah I switched form aliant, thinking I was going to have a better connection speed, BOY was I ever wrong, 75% packet loss, had technical support perform speed tests, which I do not trust for two reasons, #1 it's on their own website, and # 2 when I went to several other speedtest sites, it said i was having 2.5mb/s download speeds when I am supposed to be getting @ least 7mb they took me to their own website for a test and suprise suprise I'm getting 8mb, so I told the tech I'd like to do the test again, only I Unplugged the ethernet cable from my Pc, and hit the test button, imagine that 8mb/s again with the ethernet unplugged, the tech hung up on me after that. does rogers telepathically send internet now to our PC no NIC required? their service sucks donkeyballs! once my term is up with rogers I am going back to aliant. screw rogers!
10/21/07 @ 10:22
Comment from: Josiah [Visitor] Email
btw my spelling sucks :)
10/21/07 @ 10:32
Comment from: Aksk [Visitor]
One problem for me, is that they constantly are disconnecting me. One day it'll disconnect for like a 5 minutes. Some other days it'll be so bad that .. well it'll disconnect ever 5 minutes. You'd see their commercial.. psh.
Most reliable?
Yeah Right..
They are the most reliable for cutting you off in the middle of an email, or in the middle of a video game.
They aren't fast .
They aren't great.

So much that they lie.
They fucking stink.
So...
I hate them.
10/11/08 @ 14:07
Comment from: mikey [Visitor]
from what you ppl have said it has convinced me not to get rogers however Josiah said that he was supposed to be getting 7mb/s and was only getting 2.5mb/s! i would be very greatful to even have ONE mb/s because i currently get 300kb/s MAXIMUM and the internet goes down for a few seconds (therefore stopping any downloads or streaming vids) every five to ten minutes! but rogers has a 75% pakage loss and bell only has around 2%
01/04/09 @ 12:04
Comment from: Rogers User [Visitor]
Well.. I have rogers ultra lite. This is the weakest internet from rogers.. I don't think that it means the internet should be so slow. My fastest internet speed is 65 kb/s. But that only happens on rare ocasions. Sometimes Rogers sends me a really weak signal. I've never been disconected from them but sometimes i get 1 kb/s. Not fun. They need to improve their speeds.
03/22/09 @ 22:00
Comment from: Vince P [Visitor]
As of late my internet speeds from Rogers are comparable if not worse then my old dial up connections years ago. I use Rogers Hi Speed Express and have noticed it dropping off in performance more and more. Couple this with the suffering of owning the digital box and the monthly charges, it is very evident how poor their product/s are; and even poorer their customer support is. My family does not use bit torrents, we purchase our music the legal way as do we with other forms of media. I find it idiotic that long time subscribers like myself should be made to suffer. I will be shopping around.
03/30/09 @ 09:43
Comment from: geofftop [Visitor]
I'm in Ontario and ya Rogers sucks. You can
still get decent speeds out of bittorrent but you need to read up on the Rogers ports and encryption I can still get 700 - 800 some times but you shouldn't need to resort to hack like tweaks to get some decent performance out of your service provider. When I signed on bandwidth was unlimited and the speeds were better without tweaks. That said Bell is twice as slow but no limit. It seems to me like every time I switch the other one is way better a year later. GRRRR maybe Rogers and Bell are in
it together sort of a joint scam.

04/01/09 @ 04:03
Comment from: n [Visitor]

This company stinks - I've been on hold for 50 minutes - how's that for customer service
04/27/09 @ 23:09
Comment from: G Clarke [Visitor]
When I first became a subscriber I was i mpressed but now I can send smoke signals with more success than using rogers


sorry
05/16/09 @ 21:46

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